Contracting new customers is great, but after that, the process really begins! Give your customer success teams all the tools they need to work efficiently. That way they can start with a 2-0 lead. Or 3-0, also good.
CREATE A FRICTIONLESS CUSTOMER EXPERIENCE
Frictionless? Yes, retaining a customer is a good start, but subtly and organically making a customer a fan is the real challenge. With features like a knowledge base, ticket pipeline, surveys and a conversations inbox, you have all the tools to make this happen.
Keep track
Onboarding different customers and also being the point of contact for current customers can sometimes feel quite chaotic. With Service Hub, this is a thing of the past.
Deepen your relationship
One of the most important activities of a service team is building a good relationship with your customers. Service Hub helps you identify opportunities and act on them in a timely manner.
Manage your support
Being a successful business involves a good amount of customer questions and requests. Service Hub helps the support team to guide customers and keep customer contact central & transparent.
