Moove
Automotive
HOW MOOVE ELEVATED THEIR SERVICE LEVEL TO EVEN GREATER HEIGHTS
raised
NPS score
higher
work efficiency
A single source of truth
Moove is a global partner for fleet telematics. They have a strong focus on service and work on a people-first basis. They were looking for a platform where their sales, marketing & service teams were able to work together and get insights into the work and results of other teams. The end goal was to create a single source of truth, so they can evelate their service level to even greater heights.
Blue Dragon helped us very professionally in the setup of HubSpot for Marketing, Sales and CS. It's a very nice team to work with; pro-active, solution-oriented, skilled and looking at both short term and long term.
Hubspot implementation plan
Since Moove purchased 3 Hubs, we needed to make sure to have a structured approach to implementing HubSpot. That is why, before we did a single thing in their portal, we created a detailed HubSpot Implementation Plan.
In this HubSpot Implementation Plan we sketched out exactly what the marketing, sales and service processes were going to look like in HubSpot, how HubSpot fitted in their current tech stack and on what KPI's they were able to report.
